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Lynn Kuechle

Family Support

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Develop a trusting and connection relationship between nurse and family (Eggenberger & Regan, 2010)


Further development needed

  • Use nursing presence actions
  • Identify family’s greatest concern or challenge and act based upon data
  • Ask family to identify how nurses could be the most helpful at this time
  • Explore extended family networks
  • Dialogue about what family perceives as supports
  • Consistently share information with family in timely ways
  • Prepare family members for upcoming events
  • Teach family about what can be expected.
  • Develop therapeutic relationship where family perceives nurses as support
  • Implement interventions that directly focus on uncertainty in illness events.
  • Explore with the family any mixed messages related to the illness or the treatment regime
  • Discuss seriousness and prognosis of an illness with all family members and family unit.
  • Address the symptoms of an illness with family members and family unit; discuss patterns and trajectory changes in illness; examine expected and actual events.
  • Reassure family of presence of nurse.
  • Provide factual information
  • Help family members structure and attach meaning to events
  • Be specific in describing contextual cues such as what patients and families will see, hear and feel during procedures, as well as signs, symptoms, and trajectories.
  • Help families anticipate changes and predict and manage changes with education and support.
  • Explore past experiences with health care systems and structure providers that may influence their uncertainty now.


(Cohen, 1992; Hupcey, 1998; Kahn, 1979)


No further information to add at this time.

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